Genpact Walkin For Freshers & Experienced On 15th to 18th October 2012 - Any Graduate

Company Name:     Genpact

Website:          www.genpact.com

Qualification:   Any Graduate


NOTE: (B.tech, MBA, GNIIT, MCA, BCA, CA, CS, ICWA) need not apply.


Experience:       0 - 2 Years

Location:         Gurgaon

Job Role:        Associate/ Senior Associate -(NonTechnical)



Job Description:

 --> Take inbound calls

--> Comprehend customers queries / Complains / Comments

--> Display empathy/ understanding of the issue/ concern towards customer

--> Provide quick an effective resolution to the customer's queries

--> Handling multiple tasks simultaneously

--> Has a pleasant attitude

--> Wants to delight customers, above and beyond call of duty

--> Has a knowledge of customer needs

--> Is able to communicate clearly, both written and in speech

-->  Talks in a way the customer can understand

--> Is able to handle complaints, even irate customers

--> Works accurately and with eye for details

--> Is able to use automated information systems to analyze the customers situation


Desired Profile :


--> Graduation in any discipline

--> 0 -24 months experience

--> Freshers shall also be considered

--> Excellent English reading & writing skills

--> Fluent in English

--> Excellent Analytical skills.

Carry-One Updated cv, Original photo ID proof, Passport size photograph.



Walkin Details:


Walkin Date: 15 to 18 th Oct 2012

Walkin Time: 10am to 2pm



Walkin Venue:


GENPACT

Delhi IT Park, 8h Floor, Shastri Park

Behind Shastri Park Metro Station

NEW DELHI,Delhi,India 110052


Contact Person:  NEHA SHARMA(HR)

Please mention "NEHA SHARMA" on top of your CV for reference.



For More Details & Apply : Click Here